1.1. You can book for any number of courses as long as the participant meets the age requirements.
1.2. Spaces on each course are subject to availability.
1.3. FC Football Coaching reserves the right to withhold bookings at any time.
1.4. The price stated is per course NOT per day. All bookings made must be for the entirety of the course.
1.5. Ad-hoc and single day(s) bookings are available upon request. Please contact the enquiries team. This applies to certain venues only. A surcharge of 10% will be added to ad-hoc and single day(s) bookings.
1.6. The customer must ensure that the attendee is physically fit and able to participate in the sporting activities and the customer accepts all risks that are a result of course participation when booking on to the course
1.7. All bookings are taken on a first come first served basis and full payment is required with booking. The closing time is 24 hours prior to the course commencing or earlier if the course is fully subscribed.
1.8. Payments are taken in pounds sterling. We accept all major Credit or Debit cards. We do not accept Childcare vouchers.
1.9. Attendees 12 years old and over are able to bring mobile phones to sessions. These must remain in their bags at all times and the Head Coach must be informed. We do not allow any other devices to be brought to our sessions. FC Football Coaching take no responsibility for lost, stolen or broken personal property.
2. MEDICAL CONDITIONS
2.1. It is imperative that you inform us of any medical conditions or medication that your son/daughter requires.
2.2. FC Football Coaching is now a Nut Free environment.
3. CONFIRMATION OF BOOKING
3.1. Once your booking is complete, a confirmation page will load on your screen informing you that you have a space on the course. You will receive your booking confirmation by email so please ensure you provide a valid email address when booking.
3.2. If the confirmation screen does not load or you do not receive your confirmation email, please contact us immediately to confirm that your booking has been received.
(If you do not receive confirmation it is unlikely that your booking has been successful so please contact us to avoid disappointment.)
4. CANCELLATIONS & REFUND POLICY
4.1. The customer may cancel their booking and receive the bookings equivalent value in a credit voucher, providing the cancellation request is made 3 working days prior to the course commencing.
4.2. The customer may cancel their booking within 24 hours of the booking being accepted and receive a full refund, except when the booking is made less than 3 working days prior to the course commencing.
4.3. FC Football Coaching reserves the right to cancel a course at any time. In this instance you will be notified at least 24 hours before the course commences and a full refund will be given.
4.4. In the event of illness or injury where 2 or more days are missed, we will issue you with a credit note which is redeemable. A medical certificate may be required and you will need to contact us prior to or during the course. Failure to do so will result in a credit note not being issued.
4.5. We reserve the right to remove any child from the course.